:root{
  --rd-blue:#1877f2;
  --rd-blue-dark:#0f5ec7;
  --rd-red:#e53935;
  --rd-green:#2e9f5b;
  --rd-orange:#ef8c2f;
  --rd-ink:#182230;
  --rd-muted:#687386;
  --rd-bg:#f0f2f5;
  --rd-card:#ffffff;
  --rd-line:#e4e8ef;
  --rd-shadow:0 1px 2px rgba(0,0,0,.08),0 2px 8px rgba(0,0,0,.04);
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{font-family:Inter,system-ui,-apple-system,"Segoe UI",Roboto,Arial,sans-serif;background:var(--rd-bg);color:var(--rd-ink);font-weight:400}
a{text-decoration:none}
.rd-navbar{background:#fff;border-bottom:1px solid var(--rd-line);box-shadow:0 1px 4px rgba(0,0,0,.06);min-height:70px;transition:.2s;z-index:1035}
.rd-navbar.compact{min-height:58px}
.rd-brand{display:flex;align-items:center;gap:.65rem;color:var(--rd-ink);font-size:1.15rem;letter-spacing:-.02em}
.rd-logo{width:40px;height:40px;border-radius:12px;display:grid;place-items:center;background:linear-gradient(145deg,var(--rd-blue),#55a1ff);color:white;box-shadow:0 4px 14px rgba(24,119,242,.25)}
.rd-brand small{display:block;color:var(--rd-muted);font-size:.7rem;letter-spacing:.02em}
.rd-search{background:#f0f2f5;border:1px solid transparent;border-radius:999px;padding:.72rem 1rem;transition:.2s}
.rd-search:focus{background:#fff;border-color:#cbd9ee;box-shadow:0 0 0 .2rem rgba(24,119,242,.1)}
.rd-main{padding-top:92px;min-height:calc(100vh - 170px)}
.rd-card{background:var(--rd-card);border:1px solid var(--rd-line);border-radius:14px;box-shadow:var(--rd-shadow)}
.rd-card-header{padding:1rem 1.15rem;border-bottom:1px solid var(--rd-line);background:rgba(248,250,252,.75);border-radius:14px 14px 0 0}
.rd-card-body{padding:1.15rem}
.rd-btn-primary{background:var(--rd-blue);border-color:var(--rd-blue);color:#fff;border-radius:9px;padding:.7rem 1rem}
.rd-btn-primary:hover{background:var(--rd-blue-dark);border-color:var(--rd-blue-dark);color:#fff}
.rd-btn-danger{background:var(--rd-red);border-color:var(--rd-red);color:#fff;border-radius:9px}
.rd-chip{display:inline-flex;align-items:center;gap:.35rem;border-radius:999px;padding:.32rem .65rem;font-size:.78rem;background:#edf3ff;color:#245fae}
.rd-hero{background:radial-gradient(circle at 85% 15%,rgba(255,255,255,.2),transparent 28%),linear-gradient(130deg,#0e5cc6,#1877f2 55%,#3d92ff);color:#fff;border-radius:22px;padding:2.4rem;box-shadow:0 12px 35px rgba(24,119,242,.2);overflow:hidden;position:relative}
.rd-hero:after{content:"";position:absolute;width:230px;height:230px;border:42px solid rgba(255,255,255,.09);border-radius:50%;right:-60px;bottom:-80px}
.rd-hero h1{font-weight:700;letter-spacing:-.04em}
.rd-hero p{color:rgba(255,255,255,.88);max-width:650px}
.rd-stat{padding:1.1rem;border-radius:14px;background:#fff;border:1px solid var(--rd-line);box-shadow:var(--rd-shadow)}
.rd-stat-icon{width:42px;height:42px;border-radius:12px;display:grid;place-items:center;background:#eaf2ff;color:var(--rd-blue)}
.rd-stat strong{font-size:1.35rem;display:block}
.rd-sidebar{position:sticky;top:92px}
.rd-sidebar .nav-link{color:#455267;border-radius:9px;padding:.68rem .8rem;margin:.15rem 0;display:flex;gap:.65rem;align-items:center}
.rd-sidebar .nav-link:hover,.rd-sidebar .nav-link.active{background:#e8f1ff;color:#135db9}
.rd-complaint{transition:.16s;border-left:4px solid transparent}
.rd-complaint:hover{transform:translateY(-1px);border-left-color:var(--rd-blue);box-shadow:0 4px 14px rgba(0,0,0,.08)}
.rd-company-mark{width:48px;height:48px;border-radius:13px;background:linear-gradient(145deg,#f4f6f9,#e5eaf2);display:grid;place-items:center;font-weight:700;color:#526277;border:1px solid #dfe4ec;flex:0 0 auto}
.rd-title-link{color:#d93025;font-weight:650;letter-spacing:-.02em}
.rd-title-link:hover{color:#a91f18}
.rd-meta{font-size:.82rem;color:var(--rd-muted)}
.status{display:inline-flex;align-items:center;border-radius:999px;padding:.3rem .62rem;font-size:.72rem;font-weight:600}
.status-pending{background:#fff4df;color:#9a5c00}.status-published{background:#e8f1ff;color:#175db6}.status-answered{background:#e9f7ef;color:#207848}.status-in_progress{background:#fff0e2;color:#a45507}.status-resolved{background:#dcf5e6;color:#13713d}.status-unresolved{background:#fde9e8;color:#b3261e}.status-closed{background:#edf0f4;color:#566170}.status-rejected{background:#fde7e9;color:#ad1c2b}
.rd-bar{height:10px;background:#edf0f4;border-radius:999px;overflow:hidden}
.rd-bar>span{height:100%;display:block;background:linear-gradient(90deg,#f45b69,#e53935);border-radius:999px}
.rd-bar.success>span{background:linear-gradient(90deg,#4cc77d,#2e9f5b)}
.rd-table{--bs-table-bg:transparent}.rd-table thead th{font-size:.74rem;text-transform:uppercase;letter-spacing:.05em;color:#758095;border-bottom-color:#dfe4ec}.rd-table td{vertical-align:middle;border-bottom-color:#eef1f5}
.rd-avatar{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:#dbeafe;color:#1d5ca9;font-weight:700}
.rd-dashboard-shell{display:grid;grid-template-columns:255px minmax(0,1fr);min-height:100vh;background:#f4f6f9}
.rd-dashboard-side{position:sticky;top:0;height:100vh;background:#fff;border-right:1px solid var(--rd-line);padding:1rem;overflow:auto}
.rd-dashboard-main{min-width:0}
.rd-dashboard-top{height:70px;background:#fff;border-bottom:1px solid var(--rd-line);display:flex;align-items:center;justify-content:space-between;padding:0 1.3rem;position:sticky;top:0;z-index:1020;box-shadow:0 1px 3px rgba(0,0,0,.04)}
.rd-dashboard-content{padding:1.35rem}
.rd-side-brand{padding:.4rem .4rem 1.2rem;border-bottom:1px solid var(--rd-line);margin-bottom:1rem}
.rd-side-nav .nav-link{display:flex;align-items:center;gap:.7rem;color:#4d596d;border-radius:10px;padding:.72rem .8rem;margin-bottom:.22rem}
.rd-side-nav .nav-link.active,.rd-side-nav .nav-link:hover{background:#e8f1ff;color:#145fbd}
.rd-login-wrap{min-height:100vh;display:grid;place-items:center;padding:2rem;background:radial-gradient(circle at 10% 10%,#dceaff,transparent 30%),radial-gradient(circle at 90% 90%,#fee4e2,transparent 30%),#f4f6f9}
.rd-login-card{width:min(100%,460px);background:#fff;border:1px solid #e1e6ed;border-radius:20px;box-shadow:0 16px 50px rgba(30,43,62,.12);padding:1.5rem}
.rd-form-control{border:1px solid #d8dee8;border-radius:10px;padding:.78rem .9rem}
.rd-form-control:focus{border-color:#84b5f6;box-shadow:0 0 0 .22rem rgba(24,119,242,.11)}
.rd-timeline{position:relative;padding-left:1.5rem}.rd-timeline:before{content:"";position:absolute;left:.44rem;top:.35rem;bottom:.35rem;width:2px;background:#dce2eb}.rd-timeline-item{position:relative;padding-bottom:1rem}.rd-timeline-item:before{content:"";position:absolute;left:-1.47rem;top:.3rem;width:11px;height:11px;border-radius:50%;background:var(--rd-blue);border:2px solid #fff;box-shadow:0 0 0 2px #bcd4f6}
.rd-message{max-width:78%;padding:.7rem .85rem;border-radius:14px;margin-bottom:.65rem;background:#fff;border:1px solid #e2e7ee}.rd-message.mine{margin-left:auto;background:#e8f1ff;border-color:#cfe0f7}.rd-message small{display:block;color:#7a8493;margin-top:.3rem}
.rd-footer{background:#fff;border-top:1px solid var(--rd-line);margin-top:3rem;padding:2.3rem 0;color:#5d6879}
.rd-letter{width:29px;height:29px;display:inline-grid;place-items:center;border-radius:7px;background:#eef1f5;color:#596677;margin:2px;font-size:.78rem}.rd-letter:hover{background:#dfeaff;color:#145fbd}
.rd-empty{padding:2.3rem;text-align:center;color:#7a8493}
.alert{border-radius:11px}
@media (max-width:991.98px){.rd-main{padding-top:80px}.rd-sidebar{position:static}.rd-dashboard-shell{grid-template-columns:1fr}.rd-dashboard-side{position:fixed;z-index:1045;left:-270px;width:255px;transition:.2s;box-shadow:12px 0 30px rgba(0,0,0,.12)}.rd-dashboard-side.show{left:0}.rd-dashboard-content{padding:1rem}.rd-hero{padding:1.55rem}.rd-hero h1{font-size:2rem}}
@media (max-width:575.98px){.rd-hero{border-radius:15px}.rd-card{border-radius:12px}.rd-complaint .rd-card-body{padding:1rem}.rd-main{padding-top:76px}.rd-message{max-width:92%}}